Summary/Objective: The School of Philadelphia Ballet (SPB) Resident Manager is a Part-Time Position responsible for supervising SPB’s residential professional program ballet students. He/she supervises the students during the school-year term (36 weeks) as well as the summer term (8 weeks) at Lofts 640 in Philadelphia, PA. He/she oversees all aspects of the students’ experience outside of their ballet training and studio time at School of Philadelphia Ballet and is the School’s visiting management representative on-site at Lofts 640. An integral part of the SPB residential team, the Resident Manager reports directly to the Associate Director of School Administration.
School-year & Summer: The Resident Manager is responsible for the overall safety and well-being of 8 students (ages 15-19) at the Lofts 640 residence for the school-year and summer term. He/she will work closely with SPB and to implement security, safety and other procedures designed specifically to manage SPB students. He/she will develop and deliver a residential experience with enrichment activities for the students that supports SPB’s goal of educating the whole student, with a focus on the residential education and social aspects.
- Conduct weekly site visits to oversee SPB resident life advising on and monitoring communal living including conducting room inspections, coordinating activities and celebrations, resolving conflicts, and coordinating common area chores in an effort to maintain a safe and hospitable living/learning environment.
- Act as main line of communication to parents, following up as needed to ensure that parents have prompt, professional, and courteous exchanges with the SPB Resident Manager including composing periodic reporting for parents of minor residents.
- Act as SPB’s housing representative for various daily operations associated with student housing at Lofts 640 and be on-call for emergencies during overnight and weekend hours.
- Meet and orient students and families upon move in and provide ongoing customer service. Assist with move-out, condition reports, and record keeping. Conduct Lofts 640 housing tours as requested.
- Coordinate monthly off-site activities and/or wellness programming to build a healthy community and a cohesive living-learning environment.
- Establish and enforce SPB and housing rules and regulations, and all related policies and practices.
- Work with SPB team to ensure open communication between SPB administrative staff and residents, aiding in the safety, well-being, and overall experience for the students.
- Assist students in managing the balance of ballet, academics, and residential life.
- Other job-related administrative tasks and assignments, as needed.
- Resident Manager is engaged 4-6 hours per week including on-site visits and office hours and must be available for emergencies, including overnight and weekends. Site visits will be conducted following the student’s school day at approximately 6pm. Planned off-site activities will be conducted monthly on weekends.
- Resident Manager is available to meet in-person with students, answer parent communications, and meet with SPB staff as needed.
- The Resident Manager is always available to communicate via phone or email with students as needs arise. He/or she is not required to be at Lofts 640 beyond scheduled site visits, planned activities, and urgent visits.
Communication with parents and students:
- All email or phone communication between Resident Manager and parents/students will only be conducted through a School of Philadelphia Ballet phone number or email address. Resident Manager may not distribute personal contact information to parents or students. Students are required to live independently. The Resident Manager is there to advise students only. In case of an emergency, students can contact the Resident Manager by calling he/she on their work phone.
- Resident Manager will not transport any student in his/her personal vehicle with the exception of an emergency and with written permission from the parent. Students are required to transport themselves to the grocery store and shop independently. Any fees, activities, or transportation are at the students’ expense.
- Resident manager will be available to accompany minors to and from necessary appointments with parental permission.
- The Resident Manager will plan one community event or wellness program per month that students may attend if desired. Plans for any activities that involve transportation outside of public transportation or plans that will require payment from students/parents, will be discussed with Associate Director, School Administration prior to being discussed with or suggested to students. All activities are optional.
Working with Lofts 640:
- Students are encouraged to report maintenance issues, (e.g., leaking toilet) directly to Lofts 640 however, Resident Manager can advise and assist with communication as needed.
Alcohol and Drug Policy:
- The Resident Manager may not drink alcohol or be intoxicated prior to or during site visits with students. In the event of an emergency, the Residential Manager may not drive students if intoxicated.
Expected Hours of Work: Days and hours are flexible and will include evening site visits with residents. Occasional weekend work may be required as job duties and planned activities demand.
Required Education & Experience:
- Bachelor's degree or equivalent relative work experience
- Minimum of 2 years work experience in a residential life/housing facility at a boarding school, college, or university
- Experience teaching or working in an academic/educational environment
- Experience working with young adults in a camp, teaching, or residential environment
- Proficient computer skills (Microsoft Office)
- Knowledge of dance education, ballet and/or performing arts a plus
- Strong interpersonal, written, and verbal communication skills
- Conflict resolution skills and the ability to mediate as situations arise with students
- Good judgment and the ability to respond well in disciplinary and emergency situations
- Ability to represent School of Philadelphia Ballet in a professional and positive manner
- Energetic, caring, responsible character
- Ability to establish and maintain effective and productive working relationships within a diverse and multicultural environment
- Ability to manage multiple priorities in a dynamic environment
- Ability to collaborate well with others across all functional areas
Take appropriate steps to follow, promote and enforce safe work practices in accordance with policies and protocols.
Work Authorization/Security Clearance:
Satisfactory background screen and child abuse clearances required as a condition of employment.
Proof of COVID-19 Vaccination required as condition of employment.
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Organizational Diversity: The Philadelphia Ballet is an Equal Opportunity Employer. We are deeply committed to cultivating and sustaining an organization that is equitable, fair, and inclusive in artistic expression and organizational behavior, policy, and practice. We embrace racial and multicultural diversity both on and off stage and strive to be an organization where all communities feel a sense of belonging. We hold each other and ourselves accountable to these intentions every day.